FAQ

The GPS Tracker is meticulously crafted to minimize battery drainage, ensuring it can stay connected to your car for weeks without compromising your vehicle's battery life. The latest series boasts an impressive fourfold increase in energy efficiency compared to the majority of trackers currently available in the market. With this advanced technology, you can enjoy extended tracking capabilities without worrying about frequent battery replacements. Experience the next level of energy-efficient tracking with the TrackCar GPS Tracker series.

Equipped with a built-in backup battery, the GPS Tracker provides added security. In the event of the unit being disconnected from the main power source of the vehicle, the device is configured to send out an immediate alert. This ensures that you stay informed and proactive, even in situations where the primary power connection is interrupted. Trust in the GPS Tracker's reliable backup feature to keep you in the loop and enhance the security of your valuable assets.

Anyone can install the device and little installation experience is required, first find the car battery or a positive and ground wires. Then attach using a crimp to any available 12-30 volt power source in the vehicle.

GPS trackers use satellite signals to determine the device's location. The device receives signals from multiple satellites, allowing it to calculate its precise location using a process called trilateration.

GPS trackers are versatile and can be used to track various vehicles, including cars, trucks, motorcycles, boats, and even bicycles.

Yes, our GPS trackers provide real-time tracking, allowing you to monitor the location and movement of your vehicle as it happens.

GPS trackers are typically powered by the vehicle's battery. Some models may also have backup batteries for continued operation in case of disconnection from the main power source.

The effectiveness of GPS trackers is global. However, network coverage may vary depending on available cellular towers in your region.

Generally, it's legal to use GPS trackers on vehicles you own. However, it's important to respect privacy laws and inform anyone using the vehicle about the presence of a tracker.

Alerts, such as geofence breaches or speed limit violations, can be sent via notifications on a mobile app or email, depending on the account settings and preferences used.

TrackCar's tracking systems allow you to monitor multiple vehicles under a single account, providing a convenient way to manage a fleet or track various vehicles.

Our GPS trackers can provide highly accurate location information, often within a few meters. The accuracy may be influenced by factors like the number of visible satellites and environmental conditions.

Our GPS trackers are designed to be tamper-resistant. While it's challenging to disable them without detection, it's important to be aware that interfering with such devices may have legal implications.

Setting Up Geofences in TrackCar: Step 1: Access TrackCar Console: Open your web browser and navigate to the TrackCar Console. Step 2: Log In: Log in to your TrackCar account using your credentials. Step 3: Navigate to Geofences: Look for the "Geofences" tab in the main menu. Click on it to access the geofence settings. Step 4: Add a New Geofence: In the Geofences section, find the option to add a new geofence or zone. This is usually represented by a "+" or "Add" button. Step 5: Define Geofence Parameters: Enter a name for your geofence to easily identify it later. Specify the type of geofence, whether it's a circle, polygon, or rectangle. Input the required parameters such as center coordinates, radius (for a circle), or defining points (for polygons/rectangles). Step 6: Save the Geofence: Once you've defined the geofence parameters, save the configuration. This will create the geofence in the TrackCar system. Step 7: Assign Geofence to Devices: Navigate to the "Devices" section in TrackCar. Select the device(s) to which you want to assign the geofence. In the device settings, look for the geofence options and associate the desired geofence(s) with the device. Step 8: Monitor and Receive Alerts: With the geofence configured, you can now monitor your devices within or outside the specified area. Set up alerts within TrackCar to receive notifications when a device enters or exits the geofence.

Step 1: Access TrackCar Console: Open your web browser and navigate to the TrackCar Console interface. Step 2: Log In: Log in to your TrackCar account using your credentials. Step 3: Navigate to Alerts: Look for the "Alerts" or "Notifications" section in the main menu of the TrackCar interface. Step 4: Add a New Alert Rule: Find the option to add a new alert rule. This is typically represented by a "+" or "Add" button. Step 5: Choose Alert Criteria: Select the criteria for your alert, such as geofence entry/exit, speeding, low battery, etc. Step 6: Define Alert Parameters: Specify parameters for the selected alert criteria, such as speed limits, geofence name. Step 7: Set Notification Method: Choose how you want to be notified – via email, Web Console (Web), or push notification. Enter the necessary contact information. Step 8: Save the Alert Rule: Once you've defined the alert parameters, save the alert rule. This ensures that TrackCar will notify you when the specified conditions are met. Step 9: Test the Alert: Test the alert by triggering the conditions (e.g., simulate a geofence entry). Confirm that you receive notifications as expected. Step 10: Review and Modify: Regularly review your alert rules to ensure they meet your tracking needs. Modify or add new rules as required. Setting up alerts and notifications in TrackCar is crucial for staying informed about your vehicles' activities. This straightforward process enhances your monitoring capabilities, providing real-time awareness for a more secure and efficient tracking experience.

Trip History in TrackCar: Step 1: Log In to TrackCar: Open your web browser and log in to your TrackCar account. Step 2: Navigate to Trip History: Locate the "Trip History" section in the main menu of the TrackCar interface. Step 3: Select Date Range: Choose the desired date range for the trip history you want to review – whether it's a specific day, week, or custom range. Step 4: View Detailed Trip Data: Explore detailed trip data, including routes, stops, and timestamps. TrackCar provides a comprehensive overview of your vehicle's historical journeys. Step 5: Filter by Vehicle (if applicable): If managing a fleet, use the option to filter trip history by individual vehicles for a more focused analysis. Step 6: Review and Analyze: Dive into the trip history to gain insights into routes taken, stop durations, and overall vehicle usage. Step 7: Customize Views (Optional): Adjust settings to customize the trip history view based on your preferences. Step 8: Utilize Insights for Decision-Making: Leverage the insights gained from trip history to inform decision-making, enhance efficiency, and optimize future routes. By accessing TrackCar's Trip History, you gain valuable data to enhance your understanding of vehicle usage, streamline operations, and make informed decisions for a more efficient and effective tracking experience.